Shipping & Returns
Shipping & Returns
Orders that are placed Monday through Friday will be processed and shipped within 3-5 business days pending availability and once credit card authorization and verification have been obtained. Orders that are placed on the weekend (Saturday and Sunday) will be processed the following business day. Please note that shipping may take longer due to promotional periods and holidays. Once order is placed, customers will receive a confirmation email and tracking information once order has shipped. Orders submitted Monday-Thursday before 12PM CST with Overnight or Two-Day shipping methods will ship the same business day but is a additional fee.
All orders are shipped via United States Postal Service. The following shipping methods are in effect during this time:
Standard Shipping: Will arrive in 3-5 business days at a flat rate
Two-Day: Will arrive in 2 business days at a additional fee
Overnight:Will arrive the following business day (excluding Saturday & Sunday) at a additional fee.
Suuri Design is not liable for lost or stolen packages. If your packages is missing we will contact the shipping service to track the delivery information, but we are not responsible if the package is confirmed delivered to the correct delivery address given at the time the order was placed.
All store purchases may only be returned to stores and within 7 days of purchase for exchange only, must have original receipt and tags. Please contact the store for return policy information.
Online purchases made through SUURIDESIGN.COM are valid for exchange, credit, or refund within 14 days from the ship date. Refunds are only available for online purchases returned by mail. Merchandise returned in store will be eligible for exchange or store credit towards the next purchase.
Items must be returned unworn, undamaged and with tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the original return form and customs documents (if applicable).
GIFT CARDS, JEWELRY AND ONLINE ITEMS MARKED “SALE” MAY NOT BE RETURNED OR EXCHANGED.