Shipping & Returns

 

Shipping Information

Orders that are placed Monday through Friday will be processed and shipped within 3-5 business days pending availability and once credit card authorization and verification have been obtained. Orders that are placed on the weekend (Saturday and Sunday) will be processed the following business day. Please note that shipping may take longer due to promotional periods and holidays. Once order is placed, customers will receive a confirmation email and tracking information once order has shipped. Orders submitted Monday-Thursday before 12PM CST with Overnight or Two-Day shipping methods will ship the same business day for an additional fee. 

Orders will be shipped via UPS, USPS or dropped off by Courier.

The following shipping methods are in effect during this time:

  • Standard Shipping: Will arrive in 5-8 business days at a flat rate 

  • Next Day Overnight Shipping: Will arrive the following day for an additional fee, order must be submitted before 12 p.m. CST for next day service.

  • Two-Day Shipping: Will arrive in 2 business days for an additional fee, order must be submitted before 12 p.m. CST for 2 day shipping service.

Suuri Design is not liable for lost or stolen packages. If your package is missing we will contact the shipping service to track the delivery information, but we are not responsible if the package is confirmed delivered to the correct delivery address given at the time the order was placed.

 

Easy Returns & Exchanges

In store purchases can be exchanged for a store credit up to 7 days after your purchase date. Items must be unworn, undamaged with original tags attached. You must have have a receipt and the original packaging. Any jewelry that has been altered (example ring resize) those items can not be returned/exchanged. Online purchases made through SUURIDESIGN.COM are valid for exchange, credit, or refund for full price merchandise only within 14 days from the ship date. Customer is responsible for return shipping fee to the address below.

Suuri Design

5225 S. Harper Ct.

Chicago, IL 60615

Items must be returned unworn, undamaged and with tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the original return form and customs documents (if applicable). 

GIFT CARDS ARE NON-REFUNDABLE.

JEWELRY ITEMS MARKED “SALE” MAY NOT BE RETURNED OR EXCHANGED.

CUSTOM MADE ITEMS CANNOT BE RETURNED OR EXCHANGED.

DUE TO THE NATURE OF BODY CARE PRODUCTS RETURNS OR EXCHANGES CANNOT BE ACCEPTED.

Please contact us at suuridesign.com if you have additional questions.